Danger, fire, injury, or immediate hazard
Call 911 first. For gas smell or leak, leave the area before calling Duke or emergency services.
Call 911Utilities
Who handles electric, water, sewer, trash, and gas?
Start local utility questions with the Village utility office/BPA. Natural gas is separate and routes through Duke Energy Ohio.
Do This First
Who to call right now
If there is danger, call 911. For normal service and billing, start with the office or provider below and have the service address ready.
Electric, water, sewer, trash, bill pay, deposits
Use this for account setup, utility deposits, bill pay, payment rules, policies, and BPA meeting minutes.
Open Village utility page Pay online through InvoiceCloudService problems and local department phone numbers
The Village contact page lists trash, water, electric, police dispatch, parks, street, brush pickup, and office-hour details.
Open Village contacts Route a utility problemNatural gas service, gas emergencies, and customer choice
Duke is the gas path. Use Duke for gas service, outages, emergencies, billing, and supplier-choice questions.
Open Duke natural gas Ohio customer choice